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QSN's Satisfaction Guaranteed Promise


100% Satisfaction Guarantee

"Easy Returns Up To 30 Days From Purchase"

Our main priority is customer service. In fact, over 30% of our business is made up of referrals from happy customers. That's why we offer a 100% Satisfaction Guarantee. Our return policy allows you to return your item up to 30 days from the original date of purchase for any reason.

Damaged / Defective Item Return Policy:
If your item arrived damaged or defective, please give our customer service department a call within 24 hours of delivery. As your item ships we will send you an email notice containing delivery instructions. Following these instructions will insure you receive a replacement unit free of charge in case of damage or defect.

General Return Policy:
If you receive your item and find that you don't like it, or it simply does not meet your needs you can return it to us at any time within 30 days of your original purchase date. Simply call our customer service number to obtain a RMA and send it back to us. We will provide a refund of your purchase price excluding our shipping and handling costs. Returns will only be accepted on items in "new" condition.


  • Call our customer service number to obtain a RMA Number. (Return Merchandise Authorization) 1-866-839-8677

**Please note: If the item returned to us is a special order, is damaged, is missing parts or literature, or is in a condition other than the way you received it, we may refuse the return or apply a restocking fee.


** All returns MUST have a valid RMA number. If an item is returned without an RMA number, it will be returned to the sender and no refund / exchange will be made.



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